Valid returns and exchanges may be done via our escentials store at:
Paragon Shopping Centre
290 Orchard Road
Store operation hours: 10am - 9.30pm
If you receive a faulty item or have a problem with an item ordered, please contact us immediately at email@example.com with your order number, details and an image of the faulty item(s) received. Please do not discard the items as we will need them returned back to us.